Front Office Executive

We are looking for a friendly and experienced Front Office Executive to join a leading hotel in Badulla and ensure a smooth and welcoming experience for all guests.

Responsibilities

• Handle guest check-ins, check-outs, and reservations.
• Welcome guests and respond to their inquiries and requests.
• Provide excellent customer service throughout the guest’s stay.
• Coordinate with other hotel departments when required.
• Handle guest concerns and resolve issues professionally.

Requirements, Qualifications & Experience

• G.C.E. Advanced Level (A/L) qualification.
• Minimum 1 year of experience in the hotel industry.
• Previous front office experience will be an advantage.
• Candidates currently working in the hotel industry are encouraged to apply.
• Willingness to work flexible shifts.

• Excellent communication and interpersonal skills.
• Strong customer service skills.
• Good organizational and coordination skills.
• Problem-solving skills.
• Professional and friendly personality.

• Attractive Salary Package.
• Food provided.
• Accommodation facilities provided.
• Service charge included.
• Opportunity to develop a career in the hotel industry.